Visitors Centres and Major Attractions
We are the provider of choice for the training of staff and volunteers. We have developed and delivered sustainability programs that cover merchandising and display, sales and marketing with a focus on practical revenue generation strategies.
We have worked with almost all Visitor Centres in Western Australia – more than 60 in all parts of the state – and iconic attractions in Western Australia and the Northern Territory including:
Aspects, Kings Park
Monkey Mia Visitor CentreWA Museum - Boola Bardip
Shark Bay Discovery CentreIninti Cafe and Souvenirs, UluruThe Great Beyond Visitor Centre, LavertonOcean Park Aquarium, DenhamThe National Pioneer Women’s Hall of Fame,
Alice SpringsThe Aviation Museum, DarwinHermannsburg Gallery and ShopAlice Springs Reptile CentreThe Bell Tower, PerthGravity Discovery Centre, GinginThe National ANZAC Centre, AlbanyStandley Chasm, Alice SpringsKodja Place, KojonupConnor’s Mill, ToodyayMargaret River Visitor Centre, Caves and LighthouseThe Darwin Museum ShopAlice Springs School of the AirThe Tree Top Walk, PembertonPerth ZooNew Norcia Museum and Gift Shop
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Associations, Clubs and Community Groups
We are recognised as a leading provider of training and other services to state sporting associations, regional associations, clubs and community groups.
We have worked directly with more than 50 State Sporting Associations in Western Australia on workforce development and strategic planning and delivered hundreds of training workshops to participants from more than 1000 associations, clubs and community groups on topics such as governance, planning, financial management and managing volunteers.
In addition to workshop delivery, we have developed online resources, workbooks, guidelines and delivered webinars. We have assisted numerous associations and clubs with the development and implementation of strategic, operational, financial and volunteer management plans.
Our work has included programs for:
Department of Local Government, Sport and
Cultural Industries (previously Department of
Sport and Recreation)City of KalamundaCity of CanningCity of BayswaterCity of WannerooCity of MandurahCity of Karratha
City of JoondalupCity of GeraldtonCity of Gosnells
City of RockinghamCity of Cockburn
Shire of Ashburton
Shire of BroomeShire of Serpentine Jarrahdale
Shire of CollieShire of Mundaring
Shire of MurrayShire of NarroginShire of DenmarkTown of Port HedlandKalamunda and Districts Basketball AssociationEsperance Volleyball AssociationWA Kite Surfing AssociationPony Club Association of WARoyal Life Saving Association of WAWA Speedway CommissionWA Table Tennis AssociationGoldfields Soccer AssociationBaseball WABowls WAGymnastics WAFootball WestJudo WAFencing WAVolleyball WAHockey WAWA Rugby League
Research and analysis
We have completed numerous major projects for national and state government departments, agencies and funded bodies.
This work has included detailed research and analysis and the development of major reports, discussion papers, reviews and recommendations.
Our work in this area includes:
The design, development and implementation of a national Energy Industry Competency Framework for the Government of Brunei Darussalam.
A review of the Defence Force Shipbuilding skill requirements for the Western Australian Government.
The development of a quality rating system for building and construction industry training for Master Builders Australia.
Report on Skills for a Sustainable Future (Green Skills) for the Western Australian Government.
Skills audit, report and recommendations on the operation of the Victorian Rail and Tram industry for the Victorian Government. Research project and report on Engineering Skills at Risk for the Engineering and Automotive Training Council.
A review of electro-technology workplace competency systems for the Australian Government.
A report on the skill requirements for mining industry Remote Operations Centres for the Resources Industry Training Council.
Research project and report on Youth Unemployment in Western Australia for the State Training Board.
Development of an engineering and automotive industry Aboriginal Employment Strategy for the Western Australian Industry Training Council.
Review of Standards for Registered Training Organisations for the Australian Government.
Review and recommendations for the establishment of a senior school vocational curriculum for the SMYL Community College in Western Australia. Development of a suite of policies and a Director's Handbook for the Dambimangari Aboriginal Corporation.
A review of the Defence Force Shipbuilding skill requirements for the Western Australian Government.
The development of a quality rating system for building and construction industry training for Master Builders Australia.
Report on Skills for a Sustainable Future (Green Skills) for the Western Australian Government.
Skills audit, report and recommendations on the operation of the Victorian Rail and Tram industry for the Victorian Government. Research project and report on Engineering Skills at Risk for the Engineering and Automotive Training Council.
A review of electro-technology workplace competency systems for the Australian Government.
A report on the skill requirements for mining industry Remote Operations Centres for the Resources Industry Training Council.
Research project and report on Youth Unemployment in Western Australia for the State Training Board.
Development of an engineering and automotive industry Aboriginal Employment Strategy for the Western Australian Industry Training Council.
Review of Standards for Registered Training Organisations for the Australian Government.
Review and recommendations for the establishment of a senior school vocational curriculum for the SMYL Community College in Western Australia. Development of a suite of policies and a Director's Handbook for the Dambimangari Aboriginal Corporation.
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Training and development
We design, develop and deliver a range of training programs and workshops focused on personal and team development. The intention of all our training and development activity is a more productive and enjoyable work environment.
All our programs can be customised to suit client needs and may be offered as stand-alone workshops, a series of integrated sessions or as a web-based experience.
Our work in the area includes:
Amaroo Village Aged Care – Development and delivery of Resident and Self Care programs for the village care teams.
Hire Up NDIS platform – Workshop programs for support workers on the development of strategies for dealing with difficult situations.
Department of Parks and Wildlife (Previously Conservation and Land Management) – A range of programs and courses including; Customer Service for Campground Hosts, Managing Conflicts and Customer Service for graduate recruits and indigenous trainees and performance management strategies.
Pilbara Health Campus – Team Building and Patient and Self Care programs.
City of Canning – Developing and Implementing Business Plans: Workshop series for clubs and community groups.
AMD Chartered Accountants – Development and delivery of workshops on Building Happy and Productive Teams.
Development and delivery of programs on Merchandising and Strategies to Increase Sales for charitable organisations including; Australian Red Cross, Good Samaritan Industries and St Vincent de Paul Society (Vinnies).
Gymnastics WA – Team building, Dealing with Difficult Situations and Succession Planning programs.
City of Kalamunda – Financial Sustainability Principles: Workshop series for clubs and community groups.
Department of Local Government, Sport and Cultural Industries – A series of online learning courses covering six defined topics: Governance, Planning, Financial Management, Managing Volunteers, Marketing and Sponsorship and Effective Teams.
Hire Up NDIS platform – Workshop programs for support workers on the development of strategies for dealing with difficult situations.
Department of Parks and Wildlife (Previously Conservation and Land Management) – A range of programs and courses including; Customer Service for Campground Hosts, Managing Conflicts and Customer Service for graduate recruits and indigenous trainees and performance management strategies.
Pilbara Health Campus – Team Building and Patient and Self Care programs.
City of Canning – Developing and Implementing Business Plans: Workshop series for clubs and community groups.
AMD Chartered Accountants – Development and delivery of workshops on Building Happy and Productive Teams.
Development and delivery of programs on Merchandising and Strategies to Increase Sales for charitable organisations including; Australian Red Cross, Good Samaritan Industries and St Vincent de Paul Society (Vinnies).
Gymnastics WA – Team building, Dealing with Difficult Situations and Succession Planning programs.
City of Kalamunda – Financial Sustainability Principles: Workshop series for clubs and community groups.
Department of Local Government, Sport and Cultural Industries – A series of online learning courses covering six defined topics: Governance, Planning, Financial Management, Managing Volunteers, Marketing and Sponsorship and Effective Teams.