Case Studies

Sports Industry

In 2012, JGC Group tendered for and won a project with the Western Australian Government to prepare and deliver 36 targeted training workshops with session notes and learner guides on six topics. These were rolled out across Western Australia, for sporting associations and clubs.... more

Health Sector

A major regional public health authority in Western Australia identified the need to improve the customer experience for people interacting with them as patients, carers and visitors. To enable an improvement to take place the authority provided staff employed in regional hospitals with the skills to manage difficult situations, improve staff morale and create better working relationships.... more